Our Values

The vision of Homelife Stairlifts is a simple one. Be the stairlift manufacturer of choice for customers.

But how do we become that?

It’s all about core values, instilled and strengthened right from the beginning of the production process; alongside continual innovation and, more importantly, listening to customers’ needs.

Product Quality

  • Research and development
  • Safety and functionality
  • Use of premium materials
  • Clearly defined quality standards and quality control
  • Testing, compliance and certification
  • Continuous Improvement
High quality materials used in the the manufacture of our Stairlifts
Homelife Stairlifts manufacturing

Investment

  • Continual investment in our people and the workplace
  • Investment in the training and development of our employees to create a culture of continuous improvement and excellence.

Innovation

  • Incorporate the latest technology to enhance the user experience and safety of our stairlifts.
  • Focus on sustainable practices, including energy-efficiency and eco-friendly materials, to appeal to environmentally conscious customers.
  • Develop innovative solutions to reduce costs, streamline production processes.
Infinity Stairlift digital panel
Communication at Homelife Stairlifts

Communication

  • Communication at all levels; internally and externally
  • All departments must be synchronised
  • Response - be timely and thorough; how we respond is just as important as how quickly we respond

Customer Experience

  • Ensure our customer service team provide exceptional service
  • Ensure comprehensive product knowledge, problem-solving skills, and communication
  • Provide comprehensive after-sales support, including installation, maintenance, and repair services
  • Regularly collect customer feedback and use it to improve our products and services
  • Customer should have the same high level of satisfaction, no matter where their point of interaction is
Free advice to help you choose a stairlift that meets your needs.